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Home About Us Store Policies FAQ Description Shipping Payment Return & Warranty Description Includes: 1 x Bosch Blue Line Gen2 PIR 1 x Installation Instructions 1 x Mounting kit (wall plugs and screws) 1 x Alarm Warning Sticker PVC 8x13cm Window External Original from Bosch Australia , We are authorised Dealer . 3 year warranty ! Features: - Wall to Wall coverage-Superior catch performance within 12 m x 12 m (40 ft x 40 ft) coverage area - Dynamic Temperature Compensation-superior catch performance in any environment - Flexible Mounting Height, No Adjustments-reduce installation time and false alarms, improve catch performance - Self-locking Enclosure with Integrated Bubble Level-reduce installation time We do have wall / ceiling bracket for sell ,please see these item : 223354856081 , 323673894526. Shipping 1. If you require an urgent delivery, please choose “Express Delivery” at the checkout. Please note Australia Post Express Post network covers 80% of Australian business addresses, private addresses and Post Office boxes. If your item is for an address outside this network it won't be covered by Next Day Guarantee. Please refer to the Australia Post website for details. 2. We reserve the right to determine the best shipping method and carrier available. 3. We are not responsible for carrier transit time. Please note that delivery times may vary, particularly during peak periods or severe weather conditions. 4. It is your responsibility to ensure address is correct and complete. 5. Please include primary contact number (preferably a mobile number) in your shipping. The courier may need to get in touch with during the delivery of your consignment. 6. Shipments are processed once payment clears and shipped within 1 business days. There is no dispatch or delivery on weekends or public holidays. 7. Please check the contents of your order upon receipt to confirm that all items have arrived as expected. Make sure you notify us of any damage or shortfall in the number of products supplied under an order within 48 hours after receipt of the order unless products are delivered by instalment. Failure to so notify us shall result in the loss of any rights the buyer may have against us for the damage or shortage. Payment 1. PayPal Our preferred method is PayPal. 2. Bank Transfer You will receive our bank account details at the checkout. Please use your eBay ID as a reference. Failure to do so may cause delay in dispatching your order. 3. Credit Card Credit Card payments can't be processed online. However Credit Cards can be used over the phone or in store at pickup. 4. Cash on pick up Pick up is available at our Kingsgrove or Dundas offices depending on stock availability. Please make sure you contact us via eBay message or over the phone to book an appointment prior to pick up. Return & Warranty Warranty 1. All products manufactured by Bosch Security Systems are covered by a three year return to base warranty on defective parts and or workmanship from original date of sale. 2. Installation by an unqualified person may void the original manufacturer's warranty. Return Returns for replacements will be accepted in cases where an item, or replaceable part thereof, arrives damaged or defective, or where the item/part fails in its intended use during the manufacturer’s coverage period. In these cases, we will reimburse you for the cost of return postage using our nominated carrier and shipping method only. We ask for your full cooperation during any troubleshooting phase as we find that many user issues can be resolved with a little guidance through installation and/or programming of the equipment. Buyers will pay all postage for both return and exchanges. Returns for an exchange or refund will be only accepted from 30 days from the date items have been delivered. All items for a change of mind will incur a 20% restocking fee unless the product is faulty.